Privacy policy

Harrington Chatters Shipping Policy

At Harrington Chatters, we are committed to providing a reliable and transparent shopping experience for our customers in Australia. We offer free shipping on all orders within Australia.

1. Shipping Locations

This shipping policy applies to orders shipped within Australia.

2. Processing & Delivery Times

  • Order cutoff time: 5:00 PM

  • Order processing time: 1–3 business days, Monday through Friday.

  • Estimated shipping time: 7–10 business days after your order has been processed.

  • Estimated total delivery time: 8–13 business days.

Orders placed after 5:00 PM, on weekends, or on public holidays will be processed on the next business day, which may add an additional business day to the processing time.

Please note that business days do not include weekends or public holidays.

3. Shipping Costs

Free Shipping: All orders shipped within Australia qualify for free standard shipping, with no minimum order requirement.

4. Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking information.

Please allow 1–5 business days for tracking information to become active after the shipment has been dispatched, depending on the shipping carrier.

5. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at support@harringtonchatters.shop

If a package is confirmed as lost by the shipping carrier, we will work with you to provide either a replacement or a full refund.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, or other unforeseen events.

6. Address Changes & Order Modifications

If you need to change your shipping address or modify your order, please contact us within 24 hours of placing your order.

Once an order has been shipped, the shipping address cannot be changed and the order cannot be modified or cancelled.

7. Returns

For information about returns, eligibility, return shipping costs, and refunds, please refer to our Return Policy.

8. Customer Support

If you have any questions regarding your order or shipping, please contact us:

Email: support@harringtonchatters.shop

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM

Response Time: We aim to respond to all customer inquiries within 24 hours.